Key Concepts: The Five Dysfunctions of a Team

Key Concepts The Five Dysfunctions of a Team

John Nieuwenburg

John Nieuwenburg has been a professional business coach since 2004. Prior to becoming a coach, he held executive positions with Tip Top Tailors and BC Liquor Stores. In 2019, MacKay CEO Forums awarded him with Canada’s CEO Trusted Advisor Award in the Small Business category. Since becoming a coach, John has worked with over 350 clients, taking them through a systematic process that helps them feel organized, confident and in control of their businesses.

By Patrick Lencioni

The Five Dysfunctions of a Team is a riveting read on why teams fail. Lencioni’s art of storytelling brings characters to life to induce changes in the behaviour of his readers. His new book is no exception.

Kathryn Petersen, an old-school manager retires from a traditional manufacturing company and takes on the mantle of CEO of troubled Silicon Valley firm Decision Tech. The first part of the book deals with her unrelenting pursuits to bring a dysfunctional team together. Along the way, she loses a couple of people but keeps tab on accountability and healthy conflict, eventually turning the company around. The reader is drawn to Lencioni’s craft as one can virtually sense the tension among the characters. The scenarios that unfold can be applied anywhere teamwork is required-sports team, a small department in a large organization or even a startup.

Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.

Check out the presentation to get a quick overview!

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