Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you submit a form, such as our request a quote form, we collect the personal information you give us such as your name, address and email address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our services, products and other updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@w5coaching.com or mailing us at:
W5 Coaching

460 Groves Ave, Kelowna, BC Canada V1Y 4Y5

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our website, they may direct you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 6 – COOKIES

A cookie is a small data text file that a website sends to your browser, which is stored on your system. The website can only access the information from a cookie sent by the website. We cannot access cookies sent by other websites or the information contained therein. Additionally, we cannot learn your e-mail address or any other information about you through the use of a cookie. The only way we would learn such information is if you specifically and voluntarily submit that information to us, for example, through a registration system, or by entering a sweepstakes or promotion.
We could use an advertising server developed by a third party to display ads on the website. Some of these ads may contain cookies that are sent by third parties (e.g. advertising agencies or advertising clients). We do not have access to these cookies or any information that they contain. We encourage you to contact the advertiser or its privacy policy for more information on these cookies. Links from other websites that appear on the website may also send cookies; but we do not control such activities.

W5 Coaching uses cookies to track usage of the website and further personalize your experience when you are visiting the website. By tracking usage, we can best determine what features of the website best serve the users.

Overall, the use of cookies helps to give you a more personalized experience at the website. The information is used to keep our website fresh and relevant to you the user. Cookies also identify you to our server, allowing you to avoid retyping your e-mail address and password each time you access the website. You may decline to accept cookies sent by the website by selecting an option on your browser to reject cookies. However, portions of the website which require registration will not be accessible to you. In such cases, we ask that you register and provide us with basic information on our registration page, or sign in if previously registered. Cookies enable our server to know that you are a registered user, and will eliminate the need for you to log in each time you access our website.

SECTION 7 – AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@w5coaching.com or by mail at
W5 Coaching
[Re: Privacy Compliance Officer]
460 Groves Ave, Kelowna, BC Canada V1Y 4Y5