Right People, Doing the Right Things, Right.


John Nieuwenburg

John Nieuwenburg has been a professional business coach since 2004. Prior to becoming a coach, he held executive positions with Tip Top Tailors and BC Liquor Stores. In 2019, MacKay CEO Forums awarded him with Canada’s CEO Trusted Advisor Award in the Small Business category. Since becoming a coach, John has worked with over 350 clients, taking them through a systematic process that helps them feel organized, confident and in control of their businesses.

Team building is all about getting the right people doing the right things in order to accomplish a shared vision.

This isn’t a new idea.

Jim Collins wrote about this in Good to Great, describing “disciplined people” and “disciplined action” as core components of breakthrough momentum.

In the Mastering the Rockefeller Habits, Verne Harnish describes this as “the right people doing the right things right.

Right People is primarily a question of being: character, competence and chemistry.

If you have the wrong person on your team, you have some tough choices ahead.

Wrong people don’t very often become the right people and even when they do it typically happens over a long period of time.

As a leader, it’s doubtful your personality or your strategic plan have the patience for that.

Right things is primarily a question of doing: strategy, tactics and execution.

If your team is spending their time, talent and energy doing the wrong things it is probably more a reflection on you than them.

In this case, clarifying what and how can bring big changes in performance in a short period of time.

What needs to be in place so that you can have The Right People Doing the Right Things Right?

Here is a good starting point.

Everyone in your company wants to know what it means to have the right people, doing the right things, right.

I’m Canada, so I’ll use a hockey example.

Would a person who has great skills as a skater, stick handler, passer and shooter automatically be great hockey player?

Not if they don’t know the rules of hockey!

In looking at your own business, how can that person you just hired with all the necessary skills, knowledge and experience do a great job and deliver results that meet your expectations if you haven’t explained the rules of the game to them?

You need to explain the rules of the game

In the workplace context, the rules of the game would look like job descriptions, organizational charts, performance appraisals, written systems and procedures.

Most important of all: written vision, mission and culture statements that everyone lives by.

That way you can focus on whether or not you and your team have lived or played the game by the rules, rather than wondering what the rules themselves are.

And everyone would know what doing a good job would look like!

How well have you established the rules of the game?

How well does your team know those rules?

Systems and structures ensure that you have the right people doing the right things, right

How many of the components below do you have in place in your business? If you’d like some help setting up these systems in your business, book a 15-minute call on my calendar here: Book 15 minutes with John

The Ultimate Guide to Scaling Your Business

w5 what does it mean to scale your business

How to grow your business without sacrificing time freedom

This post is part of my Ultimate Guide to Scaling Your Business. Visit the guide homepage to get my best advice and coaching exercises to help you:

  • Develop systems and processes to free up your time
  • Hire and manage a great team to run your business (mostly) without you
  • Make the mindset changes that enable you to grow your business bigger - faster than you dreamed possible