Key Concepts: What Got You Here Won’t Get You There
Sometimes misclassified as just a self-help book for leaders, What Got You Here Won’t Get You There is actually a great leadership development read for both those who need to smooth out some rough edges in their approach or personality, and those who want to build a constructive company culture that takes the organization to the next level. Twenty habits that keep you from the top. They don’t happen in a vacuum. They are transactional flaws performed by one person against others. They are:
- Winning too much: The need to win at all costs and in all situations – when it matters, when it doesn’t and when it’s totally beside the point.
- Adding too much value: The overwhelming desire to add our two cents to every discussion.
- Passing judgement: The need to rate others and impose our standards on them.
- Making destructive comments: The needless sarcasms and cutting remarks that we think make us sound sharp and witty.
- Starting with “No,” “But,” or “However”: The overuse of these negative qualifiers which secretly say to everyone, “ I’m right. You’re wrong.”
- Telling the world how smart we are: The need to show people we’re smarter than they think we are.
- Speaking when angry: Using emotional volatility as a management tool.
- Negativity, or “Let me explain why that won’t work”: The need to share our negative thoughts even when we weren’t asked.
- Withholding information: The refusal to share information in order to maintain an advantage over others.
- Failing to give proper recognition: The inability to praise and reward.
- Claiming credit that we don’t deserve: The most annoying way to overestimate our contribution to any success.
- Making excuses: The need to reposition our annoying behaviour as a permanent fixture so people excuse us for it.
- Clinging to the past: The need to deflect blame away from ourselves and onto events and people from our past; a subset of blaming everyone else.
- Playing favourites: Failing to see that we are treating someone unfairly.
- Refusing to express regret: The inability to take responsibility for our actions, admit we’re wrong, or recognize how our actions affect others.
- Not listening: The most passive-aggressive form of disrespect for colleagues.
- Failing to express gratitude: The most basic form of bad manners.
- Punishing the messenger: The misguided need to attack the innocent who are usually only trying to help us.
- Passing the buck: The need to blame everyone but ourselves.
- An excessive need to be “me”: Exalting our faults as virtues simply because they’re who we are.
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