Become a Better Business Owner
Why the Client Experience IS the Product
You might think clients choose you for your expertise—but they’re really judging the experience. From that first call to follow-up emails, how you treat people matters more than technical skill. In this post, John shares a simple truth: the client experience is the product. Plus, 5 questions to help you improve yours.
Read MoreWant Better Employees? Start with Better Onboarding
Most business owners treat onboarding like an afterthought—and it shows. In this post, I explain why great onboarding matters, what message you’re really sending on Day One, and how to build a better process in minutes using AI.
Read MoreStepping into Your Role as a Business Owner
Business coaching isn’t just about strategy—it’s personal. In this episode, John Nieuwenburg shares how mindset, systems, and structure help business owners shift from burnout to balance. Whether it’s time, team, or money, the key to success starts within.
Read MoreThe Emotional Rollercoaster of Taking Your Business to the Next Level
Taking your business to the next level can be an emotional rollercoaster. If you’re feeling a mixture of excitement and fear you’re probably encountering the transition curve. Here’s what you need to know.
Read MoreMake Your Business Run Without You
In this episode of the Home Remodeler Toolbox, John shares how trades pros can shift from doing the work to building a business that works. Learn how to lead better, hire smarter, and create systems that scale.
Read MoreStop Sacrificing Your Life for Your Business
The purpose of a small business is to give the owner the life they want. Too many owners sacrifice their lives for their business. Here’s what to do about it.
Read More5 Traits of Highly Successful Business Owners
I’ve worked with nearly 400 business owners. What makes some business owners more successful than others? The owners who triple or 10x their business have a few things in common. Here are 5 of them.
Read More4 Ways Business Owners Sometimes Feel They Are Losing Control (And How to Regain It)
Here are three key areas where business owners often feel they’re losing their grip, along with some practical steps to reclaim command.
Read MoreHow to Be the Best Version of You: Practical Tips to Become a Better Business Owner
Want to thrive as a business owner? You need to focus on character, affirmations, and habits. In short, create a plan to be the best version of you that you can.
Read MoreMastering Crucial Conversations: A Leadership Q&A with John Nieuwenburg
Effective leadership starts with communication. Discover why crucial conversations are the foundation of strong leadership and how to master them.
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