The Great Oxymoron – “Business Relationships”

John Nieuwenburg

John Nieuwenburg has been a professional business coach since 2004. Prior to becoming a coach, he held executive positions with Tip Top Tailors and BC Liquor Stores. In 2019, MacKay CEO Forums awarded him with Canada’s CEO Trusted Advisor Award in the Small Business category. Since becoming a coach, John has worked with over 350 clients, taking them through a systematic process that helps them feel organized, confident and in control of their businesses.

How do we reconcile the apparent contradiction of our “self-interest” and our “self in relationship”?  Doing work for your client so that you earn the privilege of receiving referrals is certainly a powerful way to bridge the gap.

It needs to go one step deeper though to have long-term lasting impact.  Referrals must be a philosophy embraced, rather than a technique applied.  Think about how differently you would go about your business if you said, “I will not rely on any other source for business other than my ability to provide extraordinary financial and emotional value and my willingness to ask to be of service!”

There is much evidence to suggest that the reason many people are uncomfortable asking for referrals is that they doubt whether they can live up to that philosophy.  Embrace the philosophy and the technique becomes easy.  This is how you can cause people to line up to be served by you…

You can get everything in life you want if you will just help enough other people get what they want. – Zig Ziglar, “Secrets of Closing the Sale”, 1984

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